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Client Care Specialist

Nancy Ratcliffe

Nancy Ratcliffe

Client Care Specialist

Nancy Ratcliffe

Nancy grew up in Florida and she moved to Georgia in 1980. She became part of the IAH family this year and she is a great fit with the IAH clients, staff and veterinarians. Nancy believes her job is to help our clients become connected to us and our services. In fact, the favorite part of her work is answering questions and helping pet owners feel comfortable when they bring us their pet family. Nancy has been working with veterinarians for a number of years and she appreciates the importance of good communication.

Nancy and her husband Charlie have two sons, Eric and Scotty. Their pet children include two dogs, Snuggles and Rusty, and two cats, DJ and Peaches who provide the family with constant entertainment. In her spare time Nancy relaxes by making jewelry and it is not surprising that many of her pieces are pet- themed.